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Lodge A Complaint

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Level 1 Support

Submitting a complaint for the first time

If you have any questions or concerns about our services that require urgent intervention, you can get in touch with us in the following ways.

If you are not satisfied with the response, please escalate the matter to the next level.

You can find the list of branch email IDs and phone numbers on our website: https://godavarilaxmi.bank.in/

Level 2 Support

Escalation to Head – Complain Officer

If the solution provided at Level 1 does not meet your expectations, escalate the matter to the relevant Head Complain Officer.

Mail on :- enq.complaints@godavarilaxmi.bank.in

Call on :- 0257 2242130 / 2242131

Level 3 Support

Escalation to Nodal Officer

If the solution provided at Level 2 does not meet your expectations, you can contact our Nodal Officer.

Mail on :- rajashri.mahajan@godavarilaxmi.bank.in

Call on :- 02572242130

Principal Nodal Officer

Contact Details

Godavari Laxmi Co-op Bank Ltd.
121, NAVI PETH, BANK STREET, JALGAON 425001

Mail on :- ashok.mahajan@godavarilaxmi.bank.in

Call on :- 0257 2242130 / 2242131

Call on :- 9823240651

If Still Not Satisfied

You may approach the statutory body appointed by the Reserve Bank of India:

Lodge your complaint online through the RBI CMS Portal: https://cms.rbi.org.in

Or submit in physical/electronic mode to:

Centralized Receipt and Processing Centre (CRPC)
Reserve Bank of India
Central Vista, Sector 17, Chandigarh - 160 017
Email: crpc@rbi.org.in